LIBROS DEL AUTOR: ralph d badinelli

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  • Modeling Service Systems
    Ralph D. Badinelli / Ralph DBadinelli
    This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revolution. Users navigating web sites, customers interacting with intelligent mobile retail applications, patients interpr...
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    18,48 €