LIBROS DEL AUTOR: r j pike

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  • TQM in Action
    John Pike / R. J. Barnes / R. J. Pike
    The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for impl...
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    133,47 €