LIBROS DEL AUTOR: philip n hardy

5 resultados para LIBROS DEL AUTOR: philip n hardy

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  • Managing and Resolving Conflict
    Philip N Hardy
    Workers who meet or interact with customers and/or the public can face a risk of harm from workplace hazards due to the nature of their work. These hazards can include verbal and physical threats, even violence.This book is designed to help workers and employers risk assess working conditions and situations that may be encountered and try to provide the safest possible working ...
    Disponible

    7,36 €

  • Preventing & Managing Disruptive Behaviour in Adults
    Philip N Hardy
    A comprehensive and informative resource that focuses on the primary and preventative strategies that can be employed by staff who work with individuals who may present challenging or hazardous behaviours. It also explores the causes and functions of behaviours that challenge, including individual characteristics and ways in which we can reduce restrictive practices. ...
    Disponible

    9,44 €

  • Preventing & Managing Disruptive Passenger Behaviour
    Philip N Hardy
    A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employe...
    Disponible

    8,96 €

  • Preventing & Managing Disruptive Behaviour in Children
    Philip N Hardy
    A comprehensive and informative resource to help those who provide care, teach/educate and support young people who may display challenging or disruptive behaviour. It explores the root causes of behaviour and the individual characteristics that create the triggers to behavioural change. It focuses on the positive methods for supporting young people and strategies that reduce t...
    Disponible

    9,33 €

  • Managing the Risks of Working Alone
    Philip N Hardy
    Lone workers can face a greater risk of harm from workplace hazards due to the nature of their work. These hazards can include the location where the work is to take place and the route to get there, other people present at that location and any objects/items required for the work or already present at the location.This book is designed to help lone workers, and employers of lo...
    Disponible

    7,46 €