LIBROS DEL AUTOR: paul uduk

3 resultados para LIBROS DEL AUTOR: paul uduk

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  • The Gods of Quality Strike Back
    Paul Uduk
    Beware, the Gods of Quality are no respecter of persons or institutions and will strike back without mercy at any institution that desecrates the hallowed chambers of Quality with impunity once their patience runs dry. In this entertaining thriller of a book, supported with facts, figures and statistics, the man who brought us the highly acclaimed Bridges to the Customer’s Hear...
    Disponible

    15,92 €

  • Bridges to the Customer’s Heart
    Paul Uduk
    Bridges to the Customer’s Heart successfully captures the essence of what it takes to be customer-centric. The to-do-list approach reduces complex concepts to ideas that you can use right on a Monday morning to deliver superior service to the customer in whatever business situation you find yourself. After reading every Bridge you feel like jumping right into the service arena...
    Disponible

    20,54 €

  • Bridges to the Customer’s Heart
    Paul Uduk
    ...
    Disponible

    20,05 €