LIBROS DEL AUTOR: nigina khalimova

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  • PROFESSIONAL DEVELOPMENT OF HOTEL STAFF AS A KEY TO SERVICE QUALITY
    Nigina Khalimova
    This monograph explores the impact of professional development on service quality in the hospitality industry, focusing on Bukhara, Uzbekistan. It emphasizes the need for structured training programs to enhance employee skills, improve customer satisfaction, and align with global standards. Drawing on successful practices from Europe and Asia, such as Marriott’s 'Passport to Su...
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