LIBROS DEL AUTOR: mpunniyamoorthy

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  • Service Quality in Indian Hospitals
    K. Ganesh / KGanesh / M. Punniyamoorthy / MPunniyamoorthy / Sanjay Mohapatra
    This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensiv...
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    66,73 €