LIBROS DEL AUTOR: michael wlowenstein

2 resultados para LIBROS DEL AUTOR: michael wlowenstein

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  • Employee Ambassadorship
    Michael W. Lowenstein / Michael WLowenstein
    There have been a number of professional and academic studies, in multiple industries, linking employee attitudes and behaviors with the value customers perceive in their experiences. Through targeted research, and resultant training, communication, process, and reward and recognition programs, what we define as ambassadorship formalizes the direction in which employee engageme...
    Disponible

    18,21 €

  • Customers Inside, Customers Outside
    Michael W. Lowenstein / Michael WLowenstein
    Over the past several years, leading companies haveentered a period of major marketing and operationaladjustment and convergence, or intersection. It’s areaction to a critical fact of life: Customers-not organizations-now control the decision-making dynamicsand how organizations are perceived. We arewitnessing significant multichannel media application(and resultant omnichannel...
    Disponible

    18,57 €