LIBROS DEL AUTOR: michael r kelly

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  • Everyone’s Problem Solving Handbook
    Michael R. Kelly
    The author covers 14 tools to help you find the information you need. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to cope with process problems. With the Five-Step Problem-Solving Process, the first two steps are to identify the problem and then clearly state what needs improvement. Then after d...
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    62,24 €