LIBROS DEL AUTOR: michael ghall

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  • Problem Management
    Michael G. Hall / Michael GHall
    Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consul...
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    55,70 €