LIBROS DEL AUTOR: mayola fernandes

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  • Modern Practices Implemented in Housekeeping by 5 Star Hotels
    Mayola Fernandes
    Over the past few years, the major challenge faced by hotels and their housekeepers is handling well-traveled and experienced guests. Guests these days are not only aware of their rights but are also not loyal to a particular brand. Today’s customer looks for value for money and is open to trying out hotels for the mere sake of a luxury experience. The hospitality industry bein...
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