LIBROS DEL AUTOR: mayank kumar golpelwar

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  • Global Call Center Employees in India
    Mayank Kumar Golpelwar
    Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry...
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    66,70 €