LIBROS DEL AUTOR: max josef ringlstetter

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  • Strategic Management of Professional Service Firms
    Max Josef Ringlstetter / Stephan Kaiser
    Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding crit...
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    121,93 €