LIBROS DEL AUTOR: mary k haman

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  • Emotion Work in the Gym
    Mary K. Haman
    Emotional labor is a type of emotion management that occurs when peoplemodify their actual or displayed emotions to meet the demands of their job.Research indicates that individuals who feel as though they are acting in linewith their perceived genuine feelings or true selves while they performemotional labor typically do not experience negative effects. Workers whofeel that th...
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