LIBROS DEL AUTOR: martin bergaus

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  • Design Issues for Service Delivery Platforms
    Martin Bergaus
    Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user’s perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates us...
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    65,63 €