LIBROS DEL AUTOR: mark graham brown

5 resultados para LIBROS DEL AUTOR: mark graham brown

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  • Baldrige Award Winning Quality
    Mark Graham Brown
    The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of en...
    Disponible

    109,00 €

  • Beyond the Balanced Scorecard
    Mark Graham Brown
    Most companies use some form scorecard to measure performance; yet, research suggests that the typical scorecard is based on unsophisticated measurements, resulting in misleading data. This volume details the right metrics for evaluating those aspects of performance not accurately tracked by most companies and government organizations. Through the text, mangers and quality cont...
    Disponible

    63,76 €

  • Winning Score
    Mark Graham Brown
    Highlighted with valuable tips and Brown’s firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. The book covers how to identify strengths, weaknesses, opportunities, and threats, design data collection strategies...
    Disponible

    63,59 €

  • Keeping Score
    Mark Graham Brown
    In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. T...
    Disponible

    63,91 €

  • Get It, Set It, Move It, Prove It
    Mark Graham Brown
    Selected As One of 'The Year’s Best Reference and Reading Material', Industrial Engineer Magazine, December 2004If you seek to produce measurable results in your organization, this book is for you ...
    Disponible

    51,75 €