LIBROS DEL AUTOR: marjorie meier

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  • The Invisibility of Emotional Labor
    Marjorie Meier
    The focus of this study is on the invisibility of emotional labor for faculty members in private liberal arts colleges. Here, Hochschild’s (1983) position is that the condition for emotional labor interactions has three requirements, first face-to- face or voice-to-voice contact with a client or customer, second the employee is required to produce an emotional state in an...
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