LIBROS DEL AUTOR: marja toivonen

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  • Service Innovation
    Marja Toivonen
    This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and ...
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    136,29 €