LIBROS DEL AUTOR: luis rocha lona

2 resultados para LIBROS DEL AUTOR: luis rocha lona

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  • Building Quality Management Systems
    Jose Arturo Garza-Reyes / Luis Rocha-Lona / Vikas Kumar
    This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and r...
    Disponible

    74,52 €

  • Business Excellence Models and Strategic Planning
    Luis Rocha-Lona
    In fast and competitive markets, organizations look to comply and produce high-quality products and services that excel customers’ expectations and needs. In this context, organizations have deployed all sorts of strategies supported by business excellence models (BEM), quality management systems, process management, and performance measurement systems. Thus, BEM have played a ...
    Disponible

    97,00 €