LIBROS DEL AUTOR: leonard lberry

2 resultados para LIBROS DEL AUTOR: leonard lberry

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  • Marketing Services
    A. Pasuraman / APasuraman / Leonard L. Berry / Leonard LBerry
    ...
    Disponible

    14,76 €

  • On Great Service
    Heather Berry / Leonard L. Berry / Leonard LBerry
    Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From h...
    Disponible

    40,37 €