LIBROS DEL AUTOR: lena stormvinge

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  • SELF-SERVICE & KNOWLEDGE SUCCESS
    Lena Stormvinge / Per Strand
    Are you interested in learning how to implement successful self-service and knowledge management in your service organization? Basic knowledge and understanding is the first step towards any change that is intended to provide new advantages and increased benefits. Customers must come first and customer success and loyalty is still our primary goal. However, everything else has ...
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    20,08 €