LIBROS DEL AUTOR: lance gruner

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  • 10 Things They Hate About YOU
    Lance Gruner
    Fix the Experience - Keep the CustomerIn today’s hyper-connected, AI-enabled world, customers aren’t just leaving your company-they’re leaving loud. And they’re not walking away because of price or product. They’re walking away because of friction-filled experiences, broken processes, billing nightmares, deceptive policies, and customer service that feels more like a punishment...
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    17,39 €