LIBROS DEL AUTOR: keith sutherland

2 resultados para LIBROS DEL AUTOR: keith sutherland

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  • A Practical Guide to Service Management
    Keith D. Sutherland / Lawrence J. 'Butch' Sheets
    Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management ...
    Disponible

    91,81 €

  • Hacking for Everyone?
    Keith Sutherland
    The Internet and its associated technologies has steadily become a cornerstone of many peoples interaction with the world. It allows us to shop, bank, communicate, entertain ourselves and much more. It has provided a revolution in how we deal with everyday tasks and how we spend our free time.Yet the Internet was designed in simpler times where many of the less desirable aspect...
    Disponible

    14,85 €