LIBROS DEL AUTOR: katie mares

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  • 5 Steps to a 5 Star Experience
    Katie Mares
    When was the last time you felt truly seen as a customer? Not just helped or heard, but cared for in a way that left you feeling better than when you arrived? That is the power of a five-star experience.In 5 Steps to a Five-Star Experience™, customer experience expert Katie Mares reveals the simple, repeatable actions that transform ordinary service into unforgettable moments. ...
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    21,26 €