LIBROS DEL AUTOR: kat nisson

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  • Worth at Work
    Kat Nisson / Randy Haveson
    It’s nearly midnight, and your best front desk agent is running on fumes. She’s trained, she’s talented, and she’s one difficult guest interaction away from updating her résumé. She doesn’t need another script. She needs to remember that she matters.In the wake of COVID, service industries didn’t just face staffing shortages-they experienced a deeper loss of connection, energy,...
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    15,76 €