LIBROS DEL AUTOR: jon sundbo

1 resultados para LIBROS DEL AUTOR: jon sundbo

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  • Service Management
    John R. Bryson / Jon Sundbo / Lars Fuglsang
    This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technol...
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    123,43 €