LIBROS DEL AUTOR: john j doherty

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  • Facilitating Interaction
    John J. Doherty
    Libraries and librarians have been exploring the potential of using online environments to deliver their services. Email has been around for quite some time, but in the last few years there has been an explosion of virtual reference services using chat and SMS. This book is a case study of one virtual reference service, in which the librarian participants help paint a picture o...
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    72,75 €