LIBROS DEL AUTOR: john formica

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  • Making the Customer Experience Magical Now!
    John Formica
    Today, customers want more than just to be served. They desire a memorable experience that is unique and different. 'Making the Customer Experience Magical Now!' is filled with practical, applicable and rewarding action tips that are used by service industry leaders such as Disney, Starbucks, and others to engage the hearts of your people, attract more customers, build customer...
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    16,85 €