LIBROS DEL AUTOR: jeffrey scheaffer

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  • The Kitty Hawk Venture
    Alex Martins / Aruna Ravichandran / Jeffrey Scheaffer
    An airline is supposed to make the experience of booking a flight easy, trouble free, and reliable. But when scheduling software breaks down and flights get canceled, customers will walk, and heads will roll. That’s what Leigh Freemark faces the day she and her team launch a software upgrade that fails spectacularly and hits the media immediately. As Senior Director of Quality ...
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    33,54 €