LIBROS DEL AUTOR: jay kandampully

2 resultados para LIBROS DEL AUTOR: jay kandampully

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  • Service Management and Marketing Principles
    David J. Solnet / Jay Kandampully
    This book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful and exceptional experiences. ...
    Disponible

    73,27 €

  • Service Management
    Jay Kandampully
    'Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.' ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University 'With a growing understanding of service as a phenomenon and perspective of business and ...
    Disponible

    133,65 €