LIBROS DEL AUTOR: jannis angelis

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  • Service Operations Management
    Jannis Angelis / John McManus / Mats Winroth
    This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates traditional theory with cutting-edge contemporary examples. Taking a student-centred approach, i...
    Disponible

    105,04 €