LIBROS DEL AUTOR: jan u hagen

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  • How Could This Happen?
    Jan U. Hagen
    The first comprehensive reference work on error management, blending the latest thinking with state of the art industry practice on how organizations can learn from mistakes. Even today the reality of error management in some organizations is simple: 'Don’t make mistakes. And if you do, you’re on your own unless you can blame someone else.' In most, it has moved on but it is st...
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    47,74 €