LIBROS DEL AUTOR: jaeduk keum

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  • Public Deliberation and Performance Measurement
    Jaeduk Keum / Marc Holzer
    American governments are developing performance measurement systems to make them more responsive and to increase the quality of services they provide. Concerns have emerged, however, that government- initiated performance measurement has not convinced citizens of its effectiveness due to several dysfunctional effects. Some scholars argue, therefore, that citizens should be invo...
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