LIBROS DEL AUTOR: harley robinson

2 resultados para LIBROS DEL AUTOR: harley robinson

harley robinson Eliminar filtro Quitar filtros
  • The Customer Service Your Customers Expect
    Brenda Robinson / Harley Robinson
    Join Brenda to take a new look at customer service. Through a series of stories that are as funny as they are enlightening, explore updated skills and techniques for making your customers part of your team. Break old habits and ensure a personalized, positive, professional level of service every time. Learn updated skills for meeting and greeting, approaching customers, respond...
    Disponible

    8,10 €

  • Writing for the World of Work
    Brenda Robinson / Harley Robinson
    Writing for the world of work is a communication skill not a writing skill. Writing at work today is our way of communicating - we email more than we converse. Our writing now 'speaks' for us. Technology has not changed the need for effective writing skills at work. Indeed, there may actually be an increased demand for good writers as we embrace the world of emails, electronic ...
    Disponible

    29,30 €