LIBROS DEL AUTOR: habtamu mekonnen awoke

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  • The Quality of Service Delivery and Customer Satisfaction
    Habtamu Mekonnen Awoke
    Those organizations providing service are demanded to assess frequently the quality of their service delivery. By doing so and adjusting their service performances according to the expectations of their customers enable them to survive, compete and ultimately assist them to sustain in that business line. Currently, organizations are attempting to achieve increased custom...
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