LIBROS DEL AUTOR: giolo fele

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  • Emergency Communication
    Giolo Fele
    This book explores communication in emergency call and response centers, taking an approach drawn from Conversation Analysis to examine how call-takers answer calls and the ways in which dispatch is issued in different contexts. It offers an original contribution to the study of the organization of emergency calls, the ways such calls are treated, and some of the practical prob...
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    48,30 €