LIBROS DEL AUTOR: geoffrey a best

3 resultados para LIBROS DEL AUTOR: geoffrey a best

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  • 42 Rules for Planning AI in Your Contact Center
    Geoffrey A. Best
    In '42 Rules for Planning AI in Your Contact Center,' author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI). As businesses worldwide undergo a paradigm shift towards cloud-based solutions, integrating AI is no longer a choice but a strategic necessity. Drawing upon his expertise in computer automation, telepho...
    Disponible

    22,81 €

  • 42 Rules for Using AI in Your Contact Center
    Geoffrey A. Best
    '42 Rules for Using AI in Contact Centers' offers an illuminating exploration of how Artificial Intelligence (AI) can redefine customer experiences, penned by the seasoned industry expert Geoffrey A. Best. With a remarkable career spanning over three decades in contact centers worldwide, Geoffrey’s depth of experience underscores his unique perspective on leveraging AI to optim...
    Disponible

    22,84 €

  • 42 Rules for Outsourcing Your Call Center (2nd Edition)
    Geoffrey A. Best / Geoffrey ABest
    ’42 Rules for Outsourcing Your Call Center (2nd Edition)’ is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced orga...
    Disponible

    22,40 €