LIBROS DEL AUTOR: geoffrey a best

3 resultados para LIBROS DEL AUTOR: geoffrey a best

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  • 42 Rules to Manage an AI Center of Excellence for Your Contact Center
    Geoffrey A. Best
    42 Rules to Manage an AI Center of Excellence for Your Contact Center by Geoffrey Best is an essential guide for organizations seeking to leverage AI in their contact centers. This book targets contact center managers, AI practitioners, and business leaders aiming to establish an effective AI Center of Excellence (AI-CoE) within their operations. Its primary purpose is to provi...
    Disponible

    22,76 €

  • 42 Rules for Planning AI in Your Contact Center
    Geoffrey A. Best
    In '42 Rules for Planning AI in Your Contact Center,' author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI). As businesses worldwide undergo a paradigm shift towards cloud-based solutions, integrating AI is no longer a choice but a strategic necessity. Drawing upon his expertise in computer automation, telepho...
    Disponible

    22,81 €

  • 42 Rules for Outsourcing Your Call Center (2nd Edition)
    Geoffrey A. Best / Geoffrey ABest
    ’42 Rules for Outsourcing Your Call Center (2nd Edition)’ is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced orga...
    Disponible

    22,40 €