LIBROS DEL AUTOR: forrest v iii morgeson

3 resultados para LIBROS DEL AUTOR: forrest v iii morgeson

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  • The Reign of the Customer
    Claes Fornell / Forrest V. Morgeson III / G. Tomas M. Hult
    With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight...
    Disponible

    48,15 €

  • The Reign of the Customer
    Claes Fornell / Forrest V. Morgeson III / G. Tomas M. Hult
    With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight...
    Disponible

    48,15 €

  • Citizen Satisfaction
    Forrest V. III Morgeson
    As tension between Americans and their government grows to unprecedented levels, Citizen Satisfaction provides a timely investigation into the topic of satisfaction with government services from a variety of perspectives. Morgeson covers growing interest i ...
    Disponible

    65,22 €