LIBROS DEL AUTOR: feng xia

3 resultados para LIBROS DEL AUTOR: feng xia

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  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    46,05 €

  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    48,52 €

  • MAC Protocols for Cyber-Physical Systems
    Azizur Rahim / Feng Xia
    This book provides a literature review of various wireless MAC protocols and techniques for achieving real-time and reliable communications in the context of cyber-physical systems (CPS). The evaluation analysis of IEEE 802.15.4 for CPS therein will give insights into configuration and optimization of critical design parameters of MAC protocols. In addition, this book also pres...
    Disponible

    67,10 €