LIBROS DEL AUTOR: feng xia ang

2 resultados para LIBROS DEL AUTOR: feng xia ang

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  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    46,05 €

  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    48,52 €