LIBROS DEL AUTOR: evangelos grigoroudis

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  • Customer Satisfaction Evaluation
    Evangelos Grigoroudis / Yannis Siskos
    Basic Methodological Approaches.- Other Methodological Approaches.- MUSA: Multicriteria Satisfaction Analysis.- Extensions of the MUSA Method.- Advanced Topics on the MUSA Method.- Customer Satisfaction Surveys and Barometers.- Applications in Business Organizations.- Customer Satisfaction and Information Systems. ...
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    342,78 €