LIBROS DEL AUTOR: dr denis s j shackel

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  • Caring Enough to Confront
    Dr. Denis S. J. Shackel
    How you handle challenging conversations determines the quality of your relationships, and data presented here show that most business leaders fail adequately to resolve issues that are emotionally charged, where opinions differ, and where the stakes are high.Shackel brilliantly outlines practical steps to resolve challenging situations, and adds several exercises to help the r...
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