LIBROS DEL AUTOR: derek warinner

2 resultados para LIBROS DEL AUTOR: derek warinner

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  • Don’t Shoot the Customer
    Derek Warinner / Lorraine Guerra
    The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don’t shoot the customer... thank them. ...
    Disponible

    17,08 €

  • Sky Children - an eastern european adoption story
    Derek Warinner
    Sky Children is my family’s story of meeting Kolya, a 17 year old orphan who had grown up in very difficult circumstances in two Eastern European orphanages. As he neared his 18th birthday and an expected transfer to an even more difficult adult institution, we found ourselves at a point of decision. Were we called to adopt him? There’s a lot to this story - and the beginnin...
    Disponible

    11,74 €