LIBROS DEL AUTOR: debra jsmith

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  • Innovations in Product Training
    Debra J. Smith / Debra JSmith
    Visualize a typical product-training program: large audiences, death by PowerPoint, and attendees secretly texting away on their cell phones. And the managers? Well, they have left the room. The truth is that adults (such as salespeople!) do not learn, much less retain, information presented to them using passive (thus boring!) training methods. Adequate training does not neces...
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    11,36 €