LIBROS DEL AUTOR: daniel hilling smith

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  • Escalation IT. If It’s Not Extreme, We’re Not Interested!
    Daniel Hilling-Smith / Karolina Hilling-Smith
    The Art of Turning IT Chaos into Clarity! How To Master Escalations When Everyone Else Panics.From the trenches of tech giants Bloomberg, SAP, Intel, PayPal, TUI and HP comes the survival guide they didn’t want us to write. Ever notice how those 'URGENT!!! ASAP!!!' emails land in your inbox precisely at 4:59PM on Friday? Or how Microsoft’s 'Reply All' button has caused more cha...
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    23,98 €