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  • Questionnaire Design of Self-Administered Paper and Online Surveys
    Daily Lehtmets
    Survey research in different fields is a valuable input to management decision making. However, research is not an infallible tool that will always guarantee right decisions. But neither should it be replaced by decision making based solely on manager’s personal feelings. In this book the advantages and shortcomings of mail and online survey are discussed. The emphasis is on th...
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