LIBROS DEL AUTOR: claes fornell

3 resultados para LIBROS DEL AUTOR: claes fornell

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  • The Reign of the Customer
    Claes Fornell / Forrest V. Morgeson III / G. Tomas M. Hult
    With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight...
    Disponible

    48,15 €

  • The Reign of the Customer
    Claes Fornell / Forrest V. Morgeson III / G. Tomas M. Hult
    With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight...
    Disponible

    48,15 €

  • SATISFIED CUSTOMER
    CLAES FORNELL
    ...
    Disponible

    18,37 €