LIBROS DEL AUTOR: cate schreck

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  • The A-Z of Service Excellence
    Cate Schreck
     Every business has customers, and employers are seeking to hire, retain and reward employees who have the skills, the knowledge and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want Customer Service ...
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    20,06 €