LIBROS DEL AUTOR: brian schofield

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  • Improving the Customer Experience, A Lean Perspective for Business
    Brian Schofield
    In an age where customer expectations are higher than ever, businesses are constantly seeking ways to deliver value efficiently and effectively. 'Lean' has emerged as a transformative approach; not just in manufacturing but across all facets of industry - including the realm of customer service.This book, 'Improving the Customer Experience, A Lean Perspective for Business', is ...
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    16,31 €