LIBROS DEL AUTOR: ben reason

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  • Service Design
    Andy Polaine / Ben Reason / Lavrans Løvlie
    Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice’s evolution and broadened impact in the business world. You’ll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of...
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    79,50 €