LIBROS DEL AUTOR: antoine gerschel

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  • Perfect Phrases for Conflict Resolution
    Antoine Gerschel / Lawrence Polsky
    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEConflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire.Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise abo...
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    16,15 €